Prices include the service

Plans. The service is included.

Not the cheapest in town, on purpose: the price includes the service.

Help in your language

Online support in 30+ languages, from your first question to your last bill.

24/7 incident desk

Something breaks at 3 a.m.? Open a ticket and someone is on it, around the clock.

Travel eSIM included

Up to 30 days a year abroad on a separate eSIM, without touching your main line.

No Spanish paperwork

Contract in English, pay with any card, passport or EU ID is enough. No NIE, no Spanish bank account.

No lock-in5G

Mobile. Pick your data.

Unlimited calls to Spanish numbers, 5G where available, unused data rolls over. Leave whenever you like.

Most popularMobile

130 GB

Plenty for maps, calls home and a series habit.

€14.90/ month
No lock-in
  • 130 GB a month
  • Unlimited calls to Spanish numbers
  • 5G where available · EU roaming included
  • Unused data rolls over to next month
  • No lock-in — leave whenever you like
  • Help in 30+ languages · 24/7 incident desk
  • Travel eSIM, up to 30 days a year
Get this plan →
Mobile

400 GB

For hotspotting the laptop from a café.

€19.90/ month
No lock-in
  • 400 GB a month
  • Unlimited calls to Spanish numbers
  • 5G where available · EU roaming included
  • Unused data rolls over to next month
  • No lock-in — leave whenever you like
  • Help in 30+ languages · 24/7 incident desk
  • Travel eSIM, up to 30 days a year
Get this plan →
Mobile

600 GB

The one that never runs out.

€24.90/ month
No lock-in
  • 600 GB a month
  • Unlimited calls to Spanish numbers
  • 5G where available · EU roaming included
  • Unused data rolls over to next month
  • No lock-in — leave whenever you like
  • Help in 30+ languages · 24/7 incident desk
  • Travel eSIM, up to 30 days a year
Get this plan →
A TRAVEL ESIM, INCLUDED

Every plan comes with a travel eSIM. Flying home for a wedding, working a month from Lisbon, a weekend in Marrakech — switch it on and stay connected, up to 30 days a year, without touching your main line.

Need more than that? Buy a travel eSIM →

SymmetricEngineer visit in English

Fibre, for when the flat becomes home.

Router and installation included, and the engineer visit is arranged in English. We check coverage at your address before anything is signed.

Home fibre

600 Mb

600 Mb symmetric: the same speed up and down.

€29.90/ month
No lock-in€60 if you cancel in the first 12 months · router back within 20 working days or €60
  • Symmetric speed — same up and down
  • Wi‑Fi router and installation included
  • Engineer visit arranged in English
  • No lock-in · €60 early-exit fee in the first 12 months
  • Help in 30+ languages · 24/7 incident desk
  • Travel eSIM, up to 30 days a year
Get this plan →
Home fibre

1 Gb

1 Gb symmetric: the same speed up and down.

€39.90/ month
No lock-in€60 if you cancel in the first 12 months · router back within 20 working days or €60
  • Symmetric speed — same up and down
  • Wi‑Fi router and installation included
  • Engineer visit arranged in English
  • No lock-in · €60 early-exit fee in the first 12 months
  • Help in 30+ languages · 24/7 incident desk
  • Travel eSIM, up to 30 days a year
Get this plan →

No lock-in. If you cancel fibre within the first 12 months, a €60 early-exit fee applies (it covers the installation). The router stays ours: return it within 20 working days after cancelling, or a €60 charge applies.

One bill

Fibre + mobile. The whole flat, sorted.

Fibre for the flat plus a 130 GB + unlimited calls line, on one bill and one card. Need a line for everyone else in the house? Add them from your account afterwards. Same two fibre conditions as above, nothing else.

Fibre + mobile

600 Mb fibre + 130 GB mobile

Fibre for the flat and a line for your pocket, on one bill.

€39.90/ month
No lock-in€60 if you cancel in the first 12 months · router back within 20 working days or €60
  • 600 Mb symmetric fibre, router and installation included
  • 130 GB + unlimited calls, 5G, EU roaming
  • One bill, one card, one account
  • Help in 30+ languages · 24/7 incident desk
  • Travel eSIM, up to 30 days a year
Get this pack →
Fibre + mobile

1 Gb fibre + 130 GB mobile

Fibre for the flat and a line for your pocket, on one bill.

€49.90/ month
No lock-in€60 if you cancel in the first 12 months · router back within 20 working days or €60
  • 1 Gb symmetric fibre, router and installation included
  • 130 GB + unlimited calls, 5G, EU roaming
  • One bill, one card, one account
  • Help in 30+ languages · 24/7 incident desk
  • Travel eSIM, up to 30 days a year
Get this pack →

Extras, only if you need them.

Extra data1 GB €3.90 · 3 GB €4.90 · 5 GB €6.90per month
International minutes100 min €5.95 · 300 min €12.95per month, to EU & UK numbers
Extra travel eSIM daysAsk us — priced per tripbeyond the 30 included days
30+ languages

Questions? Ask in your language.

Signing up takes two minutes — pick any plan above. If you’d rather ask something first, write here and a person answers, in your language.

A person reads these and answers in your language. Usually the same day.

Straight answers

The small questions.

Can I put several lines on one account?

Yes. Fibre for the flat and a line for everyone in it live under a single account, one card and one list of invoices, each with its own number and its own contract. After the first line we already have your ID and your card, so the next one is two taps and a signature. There is no family plan and no bulk discount: every line costs the same as the first, from €14.90 a month.

Is there a lock-in?

No lock-in on any plan. Mobile: leave whenever you like. Fibre and fibre + mobile packs: no lock-in either, with two exceptions written in the contract — cancelling within the first 12 months carries a €60 early-exit fee (it covers the installation), and the router must come back within 20 working days or we charge €60 for it.

What is the travel eSIM, exactly?

A second eSIM you switch on when you travel, so you stay connected abroad without touching your main line. Included with every plan for up to 30 days of use per year. Ask for it from your account before you fly.

What happens when I use up my data?

Speed drops to 16 kB/s for up to 1 GB, then data pauses until your next billing cycle. You can add extra data at any time, and unused data from your plan rolls over to the next month.

Do I need a Spanish bank account or a NIE?

Neither. You pay BarcelonaTelecom by credit or debit card from any country, and a passport or EU ID card is enough to sign up.

Can I keep my number?

Yes, Spanish numbers can be ported to your new line. Tick the box when you sign up and we handle it.

How do I get help, and in which language?

From your account, by ticket, in more than 30 languages. Service incidents are handled 24/7; everything else during the day. Your contract and bills are in English.

Why aren’t you the cheapest?

Not the cheapest in town, on purpose: the price includes the service. Support in your language, a desk that answers at night and a travel eSIM are part of every plan — that is what the price pays for.

The fine print

  • All prices include VAT and the service: support in 30+ languages, the 24/7 incident desk and the travel eSIM (up to 30 days of use per calendar year).
  • Unlimited calls cover Spanish landlines and mobiles, with a fair-use limit of 3,000 minutes and 150 different numbers per month, and 700 minutes per day. Premium-rate (901, 902, 70x…), international and short numbers are excluded.
  • Unused data from your plan rolls over to the next month and is used first; extra data does not roll over.
  • When you use up your data, speed drops to 16 kB/s for up to 1 GB, then data pauses until your next billing cycle or a top-up.
  • SIMs may not be used in routers, modems or traffic-concentration devices. 5G requires a compatible device and 5G coverage.
  • Fibre is subject to a coverage check at your address. There is no lock-in on any plan. If you cancel fibre or a fibre + mobile pack within the first 12 months, a €60 early-exit fee applies. The router must be returned within 20 working days after cancellation; otherwise a €60 charge applies.
  • You pay BarcelonaTelecom by credit or debit card; no Spanish bank account is required. Your contract is with Bivid Telecom S.L. (CIF B25537127), a telecommunications operator registered with the CNMC. BarcelonaTelecom is its brand.
From €14.90/mothe service includedGet started